Cleartax Compass

Privacy Policy

Who We Are and the Scope of This Policy

Clear Tax Compass LLC (“Clear Tax Compass,” “CTC,” “we,” “us,” or “our”) is a California limited liability company providing tax preparation, planning, and advisory services through a virtual practice based in the Bay Area, California.

This Privacy Policy describes how we collect, use, and share information through cleartaxcompass.com, its public website forms, and communications responding to those forms.

Information collected after a professional engagement begins may also be governed by the applicable engagement agreement, client privacy notice, and other professional obligations.

Information We Collect

Information You Provide

We may collect information that you voluntarily submit through the website, including:
  • Your name and email address
  • Information submitted through the Fit Review, including the type of support you are seeking, general income range and structure, tax-related circumstances, timing, and reasons for contacting us
  • Information submitted through general inquiry forms, including the subject and content of your message
  • Information submitted through the professional referral form, including the referring professional’s name, email address, firm, role, and information voluntarily provided about a potential client
  • Your email address and communication preferences when you request a guide or other resource
  • Other information you choose to provide in a website form or related communication

Please do not submit Social Security numbers, financial account numbers, login credentials, tax returns, tax documents, or other sensitive financial information through public website forms or ordinary email.

Active clients should use the secure client portal for tax documents and other sensitive information.

Information Collected Automatically

Depending on the technologies enabled on the website, we and our service providers may automatically collect limited technical and usage information, such as:
  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Pages viewed and links selected
  • Referring website
  • Date and time of a visit
  • Approximate geographic location
  • Cookie or similar technology identifiers
This information may be collected through website hosting, analytics, security, spam-prevention, and similar tools.

How We Use Information

We may use information collected through the website to:
  • Review Fit Review submissions and determine whether CTC may be a suitable fit
  • Respond to prospective clients, professional referrals, and general inquiries
  • Deliver requested guides or resources
  • Send limited follow-up communications related to a requested resource
  • Operate, maintain, secure, and improve the website
  • Understand how visitors use the website
  • Prevent fraud, spam, misuse, or security incidents
  • Maintain appropriate business records
  • Comply with legal, regulatory, and professional obligations
  • Protect the rights, property, and safety of CTC and others
Submitting a Fit Review, inquiry, referral, or other website form does not create a practitioner-client relationship.

How We Share Information

Clear Tax Compass does not sell personal information or share personal information for cross-context behavioral advertising.

We may disclose information to the following categories of recipients when reasonably necessary:

  • Website hosting and maintenance providers
  • Form-processing and email-delivery providers
  • Analytics, website security, and spam-prevention providers
  • Client portal and practice-management providers when an engagement begins
  • Professional advisers, insurers, or consultants assisting CTC
  • Government agencies, courts, regulators, or other parties when disclosure is required or permitted by law
  • Other parties when reasonably necessary to protect CTC, website users, clients, or the public from fraud, misuse, security threats, or unlawful activity

Service providers may process information on our behalf to perform the services for which they were engaged. Their handling of information is also subject to their own legal and contractual obligations.

Email Communications

When you request a guide or other resource, you consent to receive the requested material and limited related follow-up communications. You may unsubscribe from promotional or informational emails by using the unsubscribe link included in the message.

Submitting a Fit Review, general inquiry, or professional referral form does not automatically subscribe you to a general marketing list. We may contact you as reasonably necessary to respond to the submission.

We may continue to send non-promotional communications related to an inquiry, referral, engagement, security matter, or legal obligation.

Cookies and Similar Technologies

The website may use cookies and similar technologies for website operation, functionality, security, spam prevention, and basic analytics.

You may be able to restrict or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Do Not Track and Third-Party Collection

Browser “Do Not Track” signals are not currently subject to a consistent industry standard. This website does not currently respond differently when it receives a Do Not Track signal.

Clear Tax Compass does not use information collected through the website for cross-context behavioral advertising.

Some website service providers may collect technical or usage information over time and across different websites as part of providing analytics, security, hosting, or other website services. Their collection and use of information are governed by their own privacy practices.

Data Retention

We retain website information for as long as reasonably necessary to respond to inquiries, administer referrals, provide req uested resources, maintain appropriate business records, protect the website, resolve disputes, and comply with legal or professional obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through the website.

Sensitive client documents and tax information should be submitted only through the secure client portal.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.

Reviewing, Correcting, or Deleting Website Information

You may contact us to ask about personal information that you submitted through the website or to request that it be corrected or deleted.

We may need to verify your identity before completing a request. Certain information may be retained when reasonably necessary to comply with legal, regulatory, professional, security, or recordkeeping obligations.

Third-Party Websites

The website may contain links to websites or services operated by third parties. This Privacy Policy does not govern those third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy periodically.

Material changes will be posted on this page, and the Effective Date shown above will be updated. The revised policy will apply when it is posted unless otherwise stated.

Contact Us

Questions or requests relating to this Privacy Policy may be sent to:

Clear Tax Compass LLC
Bay Area, California
info@cleartaxcompass.com

Effective Date: August 6th, 2026

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